FAQ

While every website needs a hosting plan, not every website needs a Care Plan, and you do not need to host with Universal Code to enroll in a Care Plan. The only criteria to take advantage of the Care Plan is your website must be hosted with WordPress (some exceptions for other CMS or coded websitea may apply) and you must have a cPanel control panel.

If you website is being built or hosted by Universal Code, many of the routine tasks can be configured to manage themselves. Backups and updates can be automatic, but there are risks that go along with unmanaged maintenance. Updates can break your site, if you don’t prepare or notice right away, your website may be disabled until you are aware of the problem, and debugging will cost you extra time or funds.

Care Plans are for website owners that need reliability, and don’t have the interest or time to learn WordPress. As is usually the case with WordPress, there is an abundance of hosting and management options available, from unmanaged, to semi-managed to fully managed. Universal Code Care Plans provides routine, professional, 1:1 support for you and your website, but these services are also available by the hour for those that want to manage their sites with less need for routine support.

You need a hosting plan because every website needs to be hosted on a server. Your choices for hosting plans are countless, and website owners that build or enroll in Care Plans are not required to host with Universal Code. Learn more about hosting.

There are some downsides to having too many hosting choices as it can make choosing a web host an overwhelming decision. There are ideal hosting plans available for every website and website owner, so choosing the the right host depends on what your needs are. What kind of support do you want: available 24-hours or personal support plans? Do you prefer to be hands-off and worry free, or will you be taking on some of the responsibilities? The first step to finding the right provider is to figure out what you expect from your web host, and evaluate what types of services your website needs.

Do determine the best plan for your website you’ll need to consider two things: what does your website need and what are your priorities? If you have a simple website and you are prioritizing your financial resources, Shared Hosting will be your best choice. If you have a complex website and you need to prioritize the user experience, you’ll want to get VPS Cloud Hosting. You can learn more about the differences between the two hosting types here.

If you didn’t already know, all websites need a hosting plan. Universal Code offers Hosting Plans, but also offers add-on services as part of Care Plans. These plans can be purchased on their own – we offer unmanaged hosting and our Care Plan websites can be hosted elsewhere – but we also have four plans that combine different types of hosting and management.

Our Space-Walk Unmanaged Hosting Plans provides limited support with routine maintenance and back-end tasks, which have been configured to happen automatically. Our Care Plans provides a higher level of support and oversees the tasks that have the potential to disrupt your website. Our Auto-Pilot Fully Managed Plans offer advanced services for the back and front-end of your website.

Both types of hosting involve sharing server space, but VPS hosting divides the server so that every website is independent of the other sites, avoiding the pitfalls that happen with traditional shared hosting.